Ordering Restrictions:
We reserve the right to deny service. Spore Spot requires all customers to be over the age of 18, reasonably mature and of sound mind able to think for themselves, be reasonable, undramatic and patient to purchase any material from our catalog.

Please understand that we offer spores of Psilocybin genera mushrooms for microscopy/legal use only. We cannot offer any advice or comments on the cultivation or culture of these species, as cultivation of psilocybin products are against the law in South Africa and many other countries. Any indication that the products will be used in an illegal manner will lead to your order being refused and refunded.

Some products may be restricted for shipment to certain locations. It is the customer's responsibility to ensure that items ordered comply with legal legislation for their location. World wide means planet Earth, don't ask if we ship to your country. Spore Spot takes no responsibility for items ordered illegally. All pictures provided are from international labs were the cultivation of these mushrooms might be legal, all pictures are used for educational purposes and remain the property of their respective owners to which all credit should be applied. Product may vary from representative pictures.

Magic mushroom spores are legal to possess in South Africa for microscopy.
We ship nationally and internationally. WORLD WIDE - Covid 19 amendment - International shipping options are currently availible.

 

 
Shipping Policy:
Orders are typically processed within 72 working hours after payment receipt and always as quick as possible. Working hours exclude weekends and holidays. Occasional product back-order, month ends, acts of god and special processing times as stated in the webshop may delay your order for a few extra days. We will do our best to inform you if your order is expected to be delayed longer than 10 business days. Door to door courier shipping does not imply overnight.

Local South African Shipments go out on Mondays, Tuesdays and Wednesdays only due to the perishable nature of items and in order to uphold our viability guarantee. This will be open to discretion. We have provided an expedited option for lightweight packages should you require your order to be shipped overnight, courier cut-off 12h00 and subject to processing times.

All Tek kits, Nutrient petri dishes, Mono tubs & Still Air boxes and any special requests are made to order subject to lead times.

International orders are shipped on Mondays only for the same reasons as above.

 

Most items are hand made and takes time to produce which is a patient process. 

We deal with multiple orders at any given time, orders are always filled as quick as possible. Please take this into consideration. 

Your order number shows the number of orders filled and delivered before yours, as will yours.

Contact:
Although we would love to serve you exclusively our attention is divided among many customers. We are not a chat line and available for contact only in emergencies relating to orders. If we are chatting to you we are neglecting someone's order and we like to spend our time filling orders. Answering emails rarely fills orders, if it did we'd happily sit and chat all day.

Occasionally we might slip up but for the most part, if it's not in stock online its not instock. We don't know when unfortunately. We try keep things in stock and updated.

We ask please not to mail us asking when will my order ship, when will I receive my order, has my payment been captured... We will direct those queries here. If you are impatient or have unrealistic views on processing times and email us constantly for updates or "just to follow up" during processing times the relevant order will be canceled and refunded. We simply do not have the manpower to assist with counterproductive queries. We will not be rushed, orders are fulfilled in the order we received which we think is fair and if its not of satisfaction blame the linear flow of our universe, not us.

Feel free to contact for cancelation, substitutions, additions, delivery or address details, details that actually assist in filling your order and other urgent matters.

Customers will receive a shipping confirmation with tracking info once shipped as the order confirmation email you received confirms.

We understand there is always excitement involved in waiting for an order and offer an expedited shipping option if you are in any hurry. Cultivation of fungi is a patient affair, no life or death scenarios here.

We will not reply to any request for cultivation advice in accordance with the laws governing prohibited substances. Any research is your own responsibility. Be mindful of this and considerate if you want a reply. 

 
Cleanliness Guarantee:
Cultured products are sold with cleanliness and viability guarantee (3 months limited by shelf life and within reason), should you find your cultures to be unviable or contaminated please contact us and we will make arrangements for a replacement. Spores for Microscopy products are offered with stability and cleanliness guaranteed (3 months limited by shelf life and within reason). Should you find your spore sample to be unviable or contaminated please contact us and we will make arrangements for a replacement. 

NB. We reserve the right to upgrade any product ordered at our discretion in an effort to fulfill orders in a timely fashion. We will, however, keep this to specific customer preference on species or variant meaning that we will endeavor to supply the exact species ordered but might do so with a better or equivalent product option.

Non-receipt is 7 days for South African clients and 60 days international.

 

Refund Policy:
We offer a no questions asked money back guarantee on our products for 7 days after delivery. A 20% restocking fee will be charged on all returned items. Items must be in original unused unopened condition. Return shipping at buyers expense and shipping charges are not refundable. 

 

Customer Privacy policy:
Spore Spot shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal
information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted:

Payment may be made via Visa and MasterCard. Bank payments, EFT, Zapper and crypto currencies.

Card acquiring and security:

Card transactions will be acquired for Spore Spot via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details:

Customer details will be stored by Spore Spot separately from card details which are entered by the client on PayGate’s secure site. For
more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency:

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

Responsibility:

Spore Spot takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

Country of domicile:

This website is governed by the laws of South Africa and Spore Spot chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation:

Spore Spot may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information:

This website is run by Spore Spot based in South Africa trading with registration pending.

Hellskitchen, KZN

SporeSpot contact details
Email: info@sporespot.com
Telephone: +27685582958