Shipping Policy

To work out shipping fees:

  1. Click desired products into shopping cart.
  2. Click shopping cart through to the checkout page.
  3. Fill in delivery details.
  4. The system will calculate the variables (order weight, distance to destination, delivery option) and give you a total cost.

Orders are typically processed and shipped within 48 hours of payment receipt.

Occasional product back-order may delay your order for a few extra days. Please note whether your product warned of a lead time.

Products which typically hold a lead time:

    • Tek kits,
    • Premixed agar petri dishes,
    • Mono tub,
    • Air flow box.

We will do our best to inform you if your order is expected to be delayed longer than 5 business days.

Local South African Shipments go out on:

  • Mondays,
  • Tuesdays,
  • Wednesdays,

only due to the perishable nature of items and in order to uphold our viability guarantee.

Any orders confirmed and paid after 12h00 pm on Wednesdays will be processed the following Monday. (This will be open to our discretion.)

We have provided an expedited option should you require your order to be shipped overnight during the other business days, courier cut-off 12h00.

International orders are shipped on Mondays only for the same reasons as above.


Our bots send out tracking notification emails once your order has been issued a tracking number, please be sure to check your junk mail folder before asking us for your tracking status.

We deal with multiple orders at any given time, please take this into consideration. 



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